Sebewaing Light and Water

Starting on Wednesday, May 28th, SLW along with mPower Innovations, will be performing a field audit of our electrical distribution assets.  You may see individuals around town looking at transformers, meters, etc.  They will not approach you or ask you any details about your electric account.  Should you have any questions, please contact the office at 989-883-2700.

5/2/2025 Important Information About Your Drinking Water (Click Here for details)

3/20/2025: Currently, we are in the process of upgrading our billing system. So, from now until Monday mid-day, you will not be able to make payments online. We can still take cash or check in the office but your payment will not post to your account until Monday afternoon. Please be patient with us as we learn the new system. Thank you!

The 2025 Energy Efficiency Rebate forms are available. Have you purchased a new energy star washer/dryer/refrigerator/freezer/dehumidifier, etc, or a new heating system or AC unit, or put in new insulation or windows? These are just some of the items that could qualify for a rebate. Be sure to check out the rebate form to see if you have purchased anything that qualifies for a rebate. Also, new this year is the low income bracket. On the last page of the Income Qualified Rebate Form is the chart to determine if you qualify for this rebate form or the standard rebate form. So, be sure you select the one that best fits you. Rebates listing can be found under the "Forms" menu option above.

**Effective February 24, 2025, customers will be charged a fee for all credit/debit card payments. The rate will be 2.95% plus $0.50 per transaction. If you pay using a bank account/routing number through our online portal, you will be charged based on the amount paid per transaction: under $1,000 is $3.00 per transaction, $1,001 - $5,000 is $6.00 per transaction and anything over $5,000 will be $12.00 per transaction.

**If you would like to pay using a bank account/routing number without a transaction fee, you will need to have a form on file with our office and we will set it up to pull your balance due from your bank account on the due date. (This method does not use the online portal and several customers are already set up this way.)

Financial needs, such as food, clothing, shelter, rent, and utility assistance Health resources, Support for older Americans and people with disabilities, Employment services, Children and youth services, Mental health and suicide prevention, click here for more information.

Customers can "GO GREEN" with green energy pricing. You can delegate 25%, 50% or 100% of your electric usage to use green energy at an additional rate of $0.015/kwh.

• What is the emergency or after hours contact number? Electric & Water 989.258.0114, Be sure to wait for the prompt to type in your phone number with area code. Internet 844.215.4440

• What time is the office open? We are open Monday - Friday 8:00am-4:30pm.